As Alumni Manager for the University of Canterbury in New Zealand and subsequently Swinburne University of Technology in Melbourne, Australia, Chanel transformed small-scale operations into large successful engagement programs generating significant philanthropic support.This included working closing with international cohorts of alumni and donors in Malaysia, Singapore, Hong Kong, Vietnam, the UK and USA, as well as co-editing the University of Canterbury’s award-winning flagship magazine, Canterbury, for over 10 years.

In her subsequent role as Director of the Australasian office for an international tele-campaign consultancy, Chanel looked after school and education clients across Australia and New Zealand, providing strategic advice on annual giving strategies for telephone campaigns that each exceeded their fundraising targets.

Chanel has deep strategic and operational knowledge across all areas of stakeholder engagement, including fundraising, donor stewardship, event and reunion management, and data management. As a writer, she has specialist expertise in Case for Support development, annual giving and bequest communications, and writes copy that translates directly into major gifts.

Her clients include the University of Melbourne, the Walter & Eliza Hall Institute of Medical Research (WEHI), Canberra Hospital Foundation, Lifeline Australia, Burgmann College, Loreto Normanhurst School, St Andrew’s College (NZ), the International School of Beijing, Questacon, The Orangutan Project, and the Catholic Diocese of Paramatta.

Chanel is a Fellow of Educate Plus and key presenter for the Educate Plus Training Program in Alumni Relations. She chaired the 2014 Educate Plus International Conference in Melbourne, which still holds the record for the largest educational advancement conference staged in the Asia Pacific.

Chanel graduated Master of Arts in English Literature from Canterbury University, along with a First-Class Honours degree in English and History.

Chanel is based in Sydney.